FAQ
welcome to the Renault FAQ Hub!
Explore our Frequently Asked Questions to find quick answers and insights about your Renault journey. Whether you're a proud owner, a potential buyer, or simply curious about our vehicles, this collection of queries and responses is designed to guide you through the world of
Renault cars. From maintenance tips to cutting-edge technology, we've got you covered. Ready to hit the road of knowledge? Let's drive into the details! lp you, take down some details and help you find your perfect ride.
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How do I book a service?
You can book a service online here (https://renaultcarcare.co.za/)
You can also contact your nearest dealer to book a service with them directly. Find your nearest dealer here (link to dealer locator)
Can I customise my car?
To log a customisation inquiry, please send an email with your car's VIN number to [email protected] for assistance.
What is the minimum salary requirement to obtain a new car?
There is a minimum salary requirement of +R8500 p/m after deductions, along with the minimun credit score requirement of 614 and above.
What is the criteira for obtaining a new car?
There is a minimum salary requirement of +R8500 p/m after deductions.
To apply for finance you will also need:
- A valid Sout African ID or Passport (with barcode)
- A valid South African Driver's License
- 3 Months' Payslips (for salaried individuals)
- 3 Months' Bank statements (reflecting 3 salary credits)
- Proof of Residential address
You also need a good credit score, meaning that you are not under debt review or on ITC.
How do I log a complaint?
Sorry to hear that you are disappointed. We welcome your feedback to help us improve. Please send an email to [email protected] or give us a call on 011 607 7300